OFAD 105: Principles of Public and Customer Relations
DOMT 2-4

This course equips students with a comprehensive understanding of the fundamental principles of public and customer relations, focusing on effective communication, relationship-building, and the importance of maintaining a positive organizational image. Students will learn how to engage with diverse audiences, handle customer concerns professionally, and apply public relations strategies to enhance business reputation, while demonstrating business etiquette and ethical practices in various corporate and customer-facing situations.